A study comparing the Soniq Clean to other cleaning methods (including brushing, rinsing, and soaking in a solution) found that the Soniq Clean removed significantly more bacteria and debris than all other methods tested.

Brushing is too abrasive and damages your jewellery over time, creating micro-scratches that make gold, plating, and polished finishes look dull and cloudy. On pieces with diamonds or stones it's worse — brushing around the prongs can loosen them, and a loose prong is how a stone falls out and is lost for good. A brush bristle also physically can't reach the hidden bacteria trapped in crevices, settings, and engravings.

Only using a cleaning tablet or solution is like cleaning your teeth with toothpaste but no toothbrush. Tablets alone can only treat the surface of your jewellery — they can't reach the plaque and debris embedded in crevices the way the Soniq Clean's ultrasonic cavitation can.

No. The ultrasonic cleaning method is completely non-abrasive. It creates millions of microscopic bubbles that gently but thoroughly clean the entire surface of your jewellery, reaching the crevices a brush never can.

It is not suitable for everything. Avoid using it on plated jewellery, pearls, opals, emeralds, glued or fracture-filled stones, and enamel — these can be damaged by ultrasonic action. If you're ever unsure, use warm water, mild soap, and a soft cloth instead.

The Soniq Clean can safely clean a wide range of jewellery. We successfully tested the device on solid gold (9k, 14k, and 18k), platinum, sterling silver, grillz, Cuban link chains, tennis chains, custom pendants, and rings set with secure diamonds and moissanite. It is built to reach the crevices, settings, and engravings where dirt, oils, and bacteria collect — the places a toothbrush physically cannot touch.

For everyday cleaning, you don't need anything more than warm water with a few drops of mild washing-up liquid. This is safe for almost all jewellery, lifts oils and grime effectively, and is impossible to misuse. For a deeper clean, you can use a non-ammoniated jewellery cleaning concentrate made for ultrasonic cleaners, diluted as instructed on the bottle. Avoid anything harsh — bleach or chlorine can damage the metals in gold settings, and abrasive products like toothpaste or baking soda scratch the surface. With the Soniq Clean, the ultrasonic action does the work, so the solution only needs to be gentle. Rinse with clean water and dry with a soft lint-free cloth afterwards.

The Soniq Clean has three modes, and they're simply different cycle lengths: quick (3 minutes), standard (5 minutes), and deep (8 minutes). Use the timer button to select the length you want — the longer the cycle, the deeper the clean. Quick is ideal for a daily freshen-up, standard suits regular cleaning, and deep is best for heavily soiled pieces or jewellery that hasn't been cleaned in a while. For the best result on a deep clean, use fresh warm water and lay your pieces in a single layer so the cavitation can reach every surface.

Yes, the Soniq Clean is designed to effectively clean several pieces at the same time. Just take care not to overcrowd the tank. Lay them in a single layer with a little space between them.

Yes. For heavily soiled pieces you can run two consecutive cycles using warm water. If you'd like to run more, replace the water and wait at least 5 minutes between cycles — this protects both your jewellery and your Soniq Clean. A fresh tank of water also cleans more effectively, since the first cycle leaves the old water full of the dirt lifted off your pieces.

Yes. While the Soniq Clean was designed for jewellery, the underlying cleaning method of ultrasonic cavitation is the same technology used to clean retainers, aligners, and guards — so it works just as effectively on them. Many customers clean both in the same device. For retainers and guards, use cold water rather than warm, as the plastic can be sensitive to heat — then run a cycle and rinse afterwards.