Shipping policy

UK delivery

We dispatch orders from our UK-based warehouse within one working day.

We ship with trusted carriers based on your location. Delivery may take longer during major holidays.

• Royal Mail Standard Tracked (48 hours): Free
• Royal Mail Express Tracked (24 hours): £2.95

30-day returns

You can try SONIQ Clean and request a return within 30 days of delivery. Opening the packaging and using the cleaner according to its instructions does not prevent a return under our guarantee. Customers pay return postage for change-of-mind returns.

Email support@soniq-labs.com with your order number or proof of purchase for return instructions. For the full process, refund timings and your rights for incorrect or faulty goods, see our Return and refund policy.